Reference

MPOTWIN Privacy Policy for Indonesia

Your MPOTWIN Privacy Policy explains what we collect during phone verification, how we handle device details and how wallet records connect to your account.

Account dataWallet recordsDevice choicesPolicy requests
MPOTWIN MPOTWIN Privacy Policy for Indonesia
PRIVACY HELP

Where To Ask About Your MPOTWIN Data

A clear contact path helps when you want to question a record, correct a detail or understand a cookie choice. From your account support route, tell us the email or phone number linked to your profile and describe the request. We may ask for phone verification before discussing account-specific data, while payment receipt and status checks can be attached to the same privacy request.

Team online

Account privacy request

Use the account support path to ask for a copy, correction or explanation of data connected with your MPOTWIN profile. Include your linked phone number so we can locate the right record.

Wallet record question

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the payment receipt and status detail through support. We use those details to investigate the account record without requesting your wallet password.

Login and device concern

Tell us if a mobile browser, desktop session or phone verification event does not belong to you. We can review the account path and explain which security record prompted the check.

HANDLING DETAILS

Inside MPOTWIN Privacy Controls

We keep this policy practical by connecting each data purpose to an account action you can recognise.

Account records

We use contact details, phone verification and login history to operate your profile and respond to account requests. We do not need your DANA, OVO or GoPay wallet password to match a payment reference.

Cookie choices

Required cookies support sign-in, session continuity and security checks. Optional preference cookies may remember your selected settings, and you can adjust browser controls when those choices are offered.

Security signals

Device type, browser path and connection details can help us identify an unusual sign-in. A fresh phone verification step may appear before we discuss private account records or change sensitive details.

Payment matching

A QRIS, bank transfer or virtual account reference helps us connect a payment status with your account. We use the receipt details for reconciliation and support rather than collecting unrelated wallet credentials.

Retention approach

We retain account, security and transaction records only as needed for account operation, dispute handling, fraud checks and applicable legal duties. When a record is no longer needed, our process removes or de-identifies it.

Change requests

You can ask us to correct a contact detail, explain a data use or provide available account records through support. We may verify your phone or linked account before making a change.

Privacy Policy Questions For MPOTWIN

These answers address the searches we hear most often about the MPOTWIN Privacy Policy. They focus on account data, device behaviour, cookies, local wallets and requests for access or correction, so you know what to prepare before contacting us.

It covers account details, phone verification, login and device records, cookies, payment references and support requests. It also explains retention, security checks and how you can ask about or correct your data.

Our Privacy Policy does not require your DANA or OVO wallet password. We may handle a payment reference, receipt and status so a transaction can be matched with the correct account.

Phone verification helps us confirm that an account request comes from the account holder. We may require it before account access, sensitive changes or a response about private records.

We may record device type, browser path and connection details for session operation and unusual-login checks. The same approach applies when you open Blackjack or another lobby title on a mobile browser.

Yes. Send a request through the account support path with your linked phone number and the record you want checked. We may verify your identity before supplying, correcting or explaining account data.

We keep payment and account records for account operation, receipt matching, dispute handling, security checks and applicable legal duties. When a record is no longer needed, it is removed or de-identified through our process.

The policy is written for Indonesia access, but eligibility and available access depend on local law. Where local law permits, you can contact us about the data practices connected with your account.